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Accounts Receivable

Position Summary:

The Customer Collections Specialist position is responsible for ensuring that the company receives all necessary payments from debtors. Their duties include monitoring accounts payable statements to identify debts owed to their company, contacting customers or business partners to notify them of overdue payments, and documenting debts collected. Proficiency in Microsoft Office with a focus in Excel is preferred. Knowledge of the billing software system is preferred in Open Ticket and Open Invoice.  Must have a valid driver’s license, have an acceptable driving record, and be able to pass a drug test.  

This position is: Hourly

This position is: Non-Exempt

Expectations

  • Consistent Attendance – I understand that last-minute callouts, no-call/no-shows, tardiness, and failure to schedule my PTO adequately can result in a hardship for Warrior Technologies and may lead to disciplinary action, up to and including termination.
  • Professional Appearance – I understand that I need to maintain good hygiene and grooming and represent Warrior Technologies to the highest standard allowable in my position.
  • Communication – I understand that I must be respectful and professional in my communication with others in the course of my employment, including, but not limited to, verbal, written, and electronic interactions.
  • Paperwork – I understand that I must complete all required paperwork in a timely manner, including, but not limited to, new hire paperwork, annual benefits paperwork, work orders, and safety paperwork.
  • Timekeeping – I understand that I am responsible for clocking in and out, as well as entering ticket numbers into my own timesheet. I understand that I am responsible for notifying my supervisor of a missed punch in a timely manner. I understand that I am not permitted to alter my time, and doing so is grounds for termination.
  • Zero Tolerance Workplace – I understand that Warrior Technologies is a “Zero Tolerance” workplace, and a positive drug or alcohol screen will result in immediate termination.

Responsibilities

  • Reporting directly to the AR Manager
  • Making phone calls, sending emails, or writing letters to customers with overdue accounts to discuss their debts and arrange payment.
  • Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
  • Working with debtors to create manageable payment schedules that align with their financial situations. 
  • Maintaining detailed records of all collection activities, including calls, emails, and payment arrangements.  Keeping track of account statuses and ensuring timely payments are received.
  • Addressing customer queries and concerns related to their accounts and payments. Collaborating with accounting, customer service, and other teams to resolve issues and facilitate payments. 

Skills and Qualifications

  • Communication Skills: Excellent verbal and written communication skills are essential for interacting with debtors and other stakeholders. 
  • Negotiation Skills: The ability to negotiate payment plans and settlements is crucial for successful collections. 
  • Problem-Solving Skills: The capacity to identify and resolve issues related to overdue accounts. 
  • Organizational Skills: The ability to manage multiple accounts and tasks effectively is important.
  • Computer Skills: Proficiency in using computer systems and databases for record-keeping and communication. 

Warrior Technologies is a local environmental and industrial services company headquartered in Midland, TX. Our priority as a company is to provide the absolute best customer service and experience through every division of service with cutting edge technology, proprietary, and patented equipment and processes. We tend to hire self-motivated individuals looking for a company that will invest in their personal growth.

All DOT position applicants MUST submit a DOT Warrior Employment Application. Download DOT Application below.

  • Pay DOE
  • Paid holidays
  • Paid vacation
  • 100% employer paid: Medical, Dental, Vision, Basic Life, Short-Term Disability, and Long-Term Disability insurance for employee coverage only.
  • 50% employer paid: Medical, Dental, Vision, and Telemedicine coverage for dependent insurance coverage (employee coverage required)
  • Voluntary insurance coverage for life, accident, critical illness, and ambulance.

*Benefits are subject to change at management discretion*

Warrior Technologies, LLC. is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, generic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Warrior Technologies makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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Click below to download the correct application. We cannot start the application process without a complete application. Upon completion, fill out the form below and upload your application and any other files you’d like to include for review. 

DOT Application
Non-DOT Application